Bilingual Insurance Sales & Service Rep

Fred Loya Insurance Agency

Mesquite (TX)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Job summary

Fred Loya Insurance Agency in Mesquite, TX seeks a full-time customer service representative to assist internal and external customers with policy questions, payments, and transactions. The role involves identifying customer needs, following up on quotes, renewals, and cancellations, and supporting marketing efforts for new business development.

A neat workspace and flexibility are required. Candidates should have a High School Diploma and strong communication skills, with bilingual

Qualifications

Computer literate from basic to intermediate skills.
Bilingual (English/Spanish) is helpful.
Excellent communication skills, be assertive, and provide a first-rate experience for our customers.
Must pass state licensing requirements.
Flexible schedule
Reliable transportation

Responsibilities

Provides professional, courteous service to internal and external customers.
Answers questions regarding customer’s policy and processes transactions.
Identifies potential needs and follows up on quotes, renewals, and cancellations.
Involved with marketing initiatives for new business development as needed.
Maintains a neat and clean workspace.
FNOL’s (vehicle inspections) and taking vehicle pictures as needed.
Position is full time; other duties as assigned.