Full-Time Policy Sales & Service Pro

Fred Loya Insurance Agency; Big Spring (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Fred Loya Insurance Agency in Texas is seeking a full-time sales/customer service representative. The role involves selling policies, answering questions, processing payments, and following up on quotes, renewals, and cancellations.

You will assist with marketing for new business, maintain a neat office, and may perform FNOL inspections and vehicle photo taking. Bilingual English/Spanish helpful; HS diploma required; flexible schedule and reliable transportation.

Qualifications

• Basic to intermediate computer skills required.
• Bilingual English/Spanish helpful.
• Excellent communication skills and ability to provide a first‑rate experience for customers.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.

Responsibilities

• Sales and policy-related activities for customers.
• Provide professional, courteous service to internal and external customers.
• Answer questions regarding customer’s policy.
• Accept payments and process transactions.
• Identify potential needs the customer may have regarding their policy.
• Follow up with customers on quotes, renewals, and cancellations.
• Assist with marketing initiatives for new business development as needed.
• Maintain a neat and clean work area and office.
• FNOLs (vehicle inspections)
• Take vehicle pictures (squatting, bending, flexing required)
• Bank deposits.

Skills

Communication skills

Bilingual (English/Spanish)

Customer service

Reliable transportation

Education

High School Diploma

Tools

Computer skills

Job description

Fred Loya Insurance Agency in Texas is seeking a full-time sales/customer service representative. The role involves selling policies, answering questions, processing payments, and following up on quotes, renewals, and cancellations.

You will assist with marketing for new business, maintain a neat office, and may perform FNOL inspections and vehicle photo taking. Bilingual English/Spanish helpful; HS diploma required; flexible schedule and reliable transportation.