Bilingual Insurance Sales & Service Advisor

Fred Loya Insurance Agency; Los Angeles (CA); In loco; USD 36.000 - 54.000; Tempo pieno

Descrizione del lavoro

Fred Loya Insurance Agency in Los Angeles, CA is seeking a full-time Customer Service Representative to provide professional service to customers, answer policy questions, process payments, and support sales and marketing efforts. The role involves handling policy-related inquiries, quotes, renewals, and cancellations, with opportunities for vehicle inspections and on-site tasks.

The position requires basic computer skills, strong communication, and the ability to pass state licensing

Competenze

• High School Diploma is required or equivalent.
• Previous customer service experience is helpful.
• Must be able to pass state licensing requirements.

Mansioni

• Provides professional, courteous service to internal and external customers.
• Answers questions regarding customer’s policy.
• Accepts payments and processes transactions.
• Identifies potential needs the customer may have regarding their policy.
• Follows up with customers on quotes, renewals, and cancellations.
• Supports marketing initiatives for new business development as needed.
• Maintains a neat and clean work area and office.
• Handles FNOL vehicle inspections.
• Takes vehicle pictures (squatting, bending, flexing required).
• Performs bank deposits.
• Position is full time.
• Other duties as assigned.

Conoscenze

Computer literacy

Bilingual: English/Spanish

Communication skills

State licensing requirements

Flexible schedule

Reliable transportation

Formazione

High School Diploma

Descrizione del lavoro

Fred Loya Insurance Agency in Los Angeles, CA is seeking a full-time Customer Service Representative to provide professional service to customers, answer policy questions, process payments, and support sales and marketing efforts. The role involves handling policy-related inquiries, quotes, renewals, and cancellations, with opportunities for vehicle inspections and on-site tasks.

The position requires basic computer skills, strong communication, and the ability to pass state licensing