Bilingual Insurance Front Desk & Client Care Specialist

Andres Ordaz - State Farm Agent; Lincoln (CA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Andres Ordaz - State Farm Agent is seeking a Receptionist to join our team. You will greet customers in person and by phone, manage appointments, and maintain customer records with accuracy and professionalism.

The ideal candidate is organized, personable, and comfortable discussing insurance options when appropriate. Experience in receptionist or customer service roles and basic computer skills (Office suite, CRM) are preferred.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking capabilities.
• Comfortable engaging in sales conversations when appropriate.
• Basic computer skills including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone.
• Direct visitors to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Sales conversations

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Andres Ordaz - State Farm Agent is seeking a Receptionist to join our team. You will greet customers in person and by phone, manage appointments, and maintain customer records with accuracy and professionalism.

The ideal candidate is organized, personable, and comfortable discussing insurance options when appropriate. Experience in receptionist or customer service roles and basic computer skills (Office suite, CRM) are preferred.