Bilingual Insurance CSR — Growth, Bonuses & PTO

Manny Viadero - State Farm Insurance Agent; Los Angeles (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Hourly pay with commission/bonus

Paid time off

Valuable experience

Growth opportunities

Job summary

Manny Viadero - State Farm Insurance Agent in Los Angeles is seeking a Customer Service Representative to join a dynamic team. You will assist clients with insurance options, policy changes, and billing inquiries, delivering high-quality, value-based conversations and an outstanding customer experience.

This role offers hourly pay with commission/bonus, PTO, and opportunities for growth within the agency. Fluency in Spanish is required, and strong communication and teamwork skills are essential

Qualifications

• Excellent interpersonal and communication skills.
• Bilingual Spanish required.
• Strong dedication to customer service.
• Ability to learn computer functions.
• Team player with multitasking ability.

Responsibilities

• Provide prompt, accurate, and friendly customer service for inquiries on coverage, policy changes, claims, and billing.
• Educate customers using a needs-based approach about available insurance options.

Skills

Interpersonal skills

Communication skills

Bilingual Spanish

Customer service

Teamwork

Multi-tasking

Computer literacy

Motivated self-starter

Job description

Manny Viadero - State Farm Insurance Agent in Los Angeles is seeking a Customer Service Representative to join a dynamic team. You will assist clients with insurance options, policy changes, and billing inquiries, delivering high-quality, value-based conversations and an outstanding customer experience.

This role offers hourly pay with commission/bonus, PTO, and opportunities for growth within the agency. Fluency in Spanish is required, and strong communication and teamwork skills are essential