Remote Bilingual Customer Care Specialist – Growth

Tiffany Won; United States; Remote; USD 40,000 - 80,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Dental insurance

Flexible schedule

Training & development

Job summary

Tiffany Won - State Farm Agent is seeking a Customer Relations Representative for a fully remote, full-time position in the United States. The role involves handling inquiries, updating records, supporting retention efforts, and collaborating with agency staff to ensure exceptional service.

Bilingual Spanish is highly preferred, and an appropriate insurance license is required. The compensation ranges from $40,000 to $80,000 per year, with benefits including 401(k), health and vision insurance,

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Bilingual Spanish is highly preferred; license required.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Bilingual Spanish

Job description

Tiffany Won - State Farm Agent is seeking a Customer Relations Representative for a fully remote, full-time position in the United States. The role involves handling inquiries, updating records, supporting retention efforts, and collaborating with agency staff to ensure exceptional service.

Bilingual Spanish is highly preferred, and an appropriate insurance license is required. The compensation ranges from $40,000 to $80,000 per year, with benefits including 401(k), health and vision insurance,