Bilingual Insurance CSR — Growth, Training & Bonuses

Jimmy Alvarez - State Farm Agent; Hanford (CA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Résumé du poste

Jimmy Alvarez - State Farm Agent is seeking a Customer Service Representative to join the team in California. The role focuses on delivering exceptional customer experiences, supporting policy information, and driving agency growth through attentive service.

Responsibilities include handling inquiries in English and Spanish, assisting with policy changes, processing claims, and maintaining accurate records. The position offers advancement opportunities and a focus on community support.

Qualifications

• Willing to obtain personal lines, life, and health licenses within a set timeframe.
• Bilingual: Spanish required; English & Spanish communication.
• Previous customer service experience preferred.

Responsabilités

• Answer inquiries and provide policy information in English & Spanish.
• Assist customers with policy changes and updates in English & Spanish.
• Process insurance claims and follow up with customers in English & Spanish.
• Maintain accurate records of customer interactions in English & Spanish.
• Study for and complete state insurance exams.

Connaissances

Bilingual (Spanish/English)

Customer service

Description du poste

Jimmy Alvarez - State Farm Agent is seeking a Customer Service Representative to join the team in California. The role focuses on delivering exceptional customer experiences, supporting policy information, and driving agency growth through attentive service.

Responsibilities include handling inquiries in English and Spanish, assisting with policy changes, processing claims, and maintaining accurate records. The position offers advancement opportunities and a focus on community support.