Bilingual Insurance CSR — Growth, Service & Claims

State Farm; Torrington (CT); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Amie Chasse - State Farm Agent in Bristol, CT seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and support policyholders with English and Spanish. You will assist with policy changes, process claims, and maintain accurate records while coordinating with a friendly team.

There are opportunities for growth and a commitment to customer satisfaction. The role offers full-time employment with a competitive salary, paid time off, and ongoing training and

Qualifications

• Communication and interpersonal skills.
• Bilingual in English and Spanish preferred.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist English- and Spanish-speaking customers with policy questions, changes, and claims support.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Bilingual in English and Spanish

Detail-oriented

Customer service experience

Job description

Amie Chasse - State Farm Agent in Bristol, CT seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and support policyholders with English and Spanish. You will assist with policy changes, process claims, and maintain accurate records while coordinating with a friendly team.

There are opportunities for growth and a commitment to customer satisfaction. The role offers full-time employment with a competitive salary, paid time off, and ongoing training and