Bilingual Insurance CSR & Client Advocate

Johnnydelray; Boynton Beach (FL); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Signing bonus

Company parties

Flexible schedule

Training & development

Job summary

A leading insurance agency in Boynton Beach, FL is seeking a Customer Service Representative to assist clients with insurance inquiries. The ideal candidate will be fluent in Spanish and English, have strong communication skills, and experience in customer service. Responsibilities include supporting bilingual clients and translating documents, all while providing exceptional service. Competitive salary range from $40,000 to $80,000 annually, with a chance for bonus based on performance.

Qualifications

• Fluent in both Spanish & English.
• Previous customer service experience in the insurance industry preferred.
• Strong organizational and multitasking abilities required.

Responsibilities

• Assist bilingual clients with inquiries related to insurance policies.
• Provide exceptional customer service through various channels.
• Translate documents between English and Spanish.

Skills

Bilingual (Spanish & English)

Excellent written and verbal communication skills

Organizational abilities

Customer service orientation

Education

High school diploma or equivalent

College degree

Tools

Microsoft Office Suite

CRM software

Job description

A leading insurance agency in Boynton Beach, FL is seeking a Customer Service Representative to assist clients with insurance inquiries. The ideal candidate will be fluent in Spanish and English, have strong communication skills, and experience in customer service. Responsibilities include supporting bilingual clients and translating documents, all while providing exceptional service. Competitive salary range from $40,000 to $80,000 annually, with a chance for bonus based on performance.