Bilingual Customer Care & Operations Assistant (Insurance)

Juan Williams - State Farm Insurance Agent; Lake Park (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Salary

Job summary

Juan Williams - State Farm Insurance Agent is seeking a Staff Assistant to join the team and support business growth through value-based conversations and exceptional customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, this role offers income potential and growth opportunities.

Responsibilities include building customer relationships, delivering prompt service on insurance inquiries, and maintaining a high level of accuracy and teamwork.

Qualifications

• Excellent interpersonal skills required.
• People-oriented personality with strong organizational abilities.
• Detail oriented with accurate and timely work.
• Proactive problem solving and customer-service dedication.
• Ability to multi-task and work in a team environment.
• Bilingual Spanish and French preferred.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on insurance availability, coverages, policy changes, transfers, claims submissions, and billing clarifications.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Interpersonal skills

People orientation

Organizational skills

Self-motivated

Detail oriented

Problem solving

Customer service

Computer skills

Accuracy

Teamwork

Multi-tasking

Customer relations

Spanish bilingual

French bilingual

Job description

Juan Williams - State Farm Insurance Agent is seeking a Staff Assistant to join the team and support business growth through value-based conversations and exceptional customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, this role offers income potential and growth opportunities.

Responsibilities include building customer relationships, delivering prompt service on insurance inquiries, and maintaining a high level of accuracy and teamwork.