Account Manager - State Farm Agent Team Member

Hien Apple - State Farm Agent; Houston (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Hien Apple - State Farm Agent is seeking an Account Manager to support daily operations and customer success in a team of five at a busy State Farm agency. You’ll grow the agency by building meaningful customer relationships and coordinating with internal teams.

The role focuses on proactive marketing of relevant products, policy reviews, and resolving customer issues, with a strong emphasis on sales conversations and community engagement.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.
• Bilingual Vietnamese or Spanish.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About our agency:

I opened my first agency in 2013 and expanded into my second location in 2020. Today, I have a team of five, and we continue to grow steadily. Before becoming a State Farm agent, I built my career in financial services, which helped shape the way I approach customer care and running a business.

I’m a single mom with two teenage sons, and I hold a BBA in Finance. Community is also a big part of who I am—I stay very connected to the Vietnamese community and love being involved wherever I can make a positive impact.

I offer partial health coverage and licensing reimbursement, and our office environment is truly family-oriented. We care about each other, support one another, and enjoy regular team outings. Our agency is located in a busy shopping center with strong walk-in traffic, and I’m proud of our excellent Google reviews that reflect how hard we work for our customers.

I’m looking for a team member who genuinely loves helping people, thrives in a collaborative environment, and brings positive energy to the office.

Role description:

As Account Manager - State Farm Agent Team Member for Hien Apple - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.
• Bilingual Vietnamese or Spanish.