Bilingual Insurance Client Advocate

Kelli Ashbrook-Cummings Insurance Agencies; Texarkana (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401k

Paid time off

Job summary

Kelli Ashbrook-Cummings Insurance Agencies in Texarkana, TX is seeking a bilingual (Spanish) Customer Service Representative to join a State Farm agent team. The role emphasizes value-based conversations, accurate service, and growth within the office.

Responsibilities include building relationships, handling inquiries about coverages and billing, and assisting with quotes. Benefits include health insurance, 401k, paid time off, and commissions/bonuses on a salary basis.

Qualifications

• Excellent interpersonal, written and verbal communication
• People-oriented with strong organizational skills
• Self-motivated and detail oriented, proactive in problem solving

Responsibilities

• Establish customer relationships and follow up
• Provide prompt, accurate, friendly service incl. inquiries on availability, coverages, changes, claims, billing
• Assist with quoting insurance needs and educate customers on options
• Maintain work ethic and commitment to success daily

Skills

Interpersonal skills

Verbal communication

Written communication

People-oriented

Organizational skills

Self-motivated

Detail oriented

Problem solving

Customer service

Teamwork

Multi-tasking

Job description

Kelli Ashbrook-Cummings Insurance Agencies in Texarkana, TX is seeking a bilingual (Spanish) Customer Service Representative to join a State Farm agent team. The role emphasizes value-based conversations, accurate service, and growth within the office.

Responsibilities include building relationships, handling inquiries about coverages and billing, and assisting with quotes. Benefits include health insurance, 401k, paid time off, and commissions/bonuses on a salary basis.