Bilingual Insurance Admin Support Specialist

State Farm Agent; Miami (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Vision insurance

Job summary

Rick Sanchez - State Farm Agent is seeking a detail-oriented Customer Service Representative to handle customer support and administrative tasks in Florida. You will assist with documentation, answer questions, and help process coverage updates to ensure accurate records and compliant forms.

The role offers growth into an Administrative Support Team position across multiple offices, with benefits and a focus on accuracy and service. Salary is hourly.

Qualifications

• Bilingual English and Spanish required to support a diverse customer base.
• Strong organizational and time-management abilities demonstrated in past roles.
• Detail-oriented with high accuracy in documentation and forms.
• Comfortable communicating with customers by phone and email.
• Proficient with digital systems and e-signature platforms.
• Must obtain Florida 4-40 Customer Representative license for non-sales roles.

Responsibilities

• Contact customers to obtain returned e-signature documents.
• Answer questions about policy documents and forms.
• Explain coverage differences clearly to clients.
• Process policy updates and documentation requests.
• Track outstanding documents and follow up as needed.
• Maintain organized records and ensure complete documentation.
• Collaborate with a small team across multiple offices.

Skills

Bilingual (English & Spanish)

Organizational skills

Time management skills

Detail oriented

Customer communication

Tech-savvy

E-signature platforms

Education

Florida 4-40 Customer Representative license

Job description

Rick Sanchez - State Farm Agent is seeking a detail-oriented Customer Service Representative to handle customer support and administrative tasks in Florida. You will assist with documentation, answer questions, and help process coverage updates to ensure accurate records and compliant forms.

The role offers growth into an Administrative Support Team position across multiple offices, with benefits and a focus on accuracy and service. Salary is hourly.