Bilingual Insurance Account Associate — Growth & Impact

Alexa Santana Agency; Rahway (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Financial Coaching

Simple IRA

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Alexa Santana Agency, a State Farm office in Rahway, NJ, seeks an Account Associate to support daily operations and customer success. You grow the agency through meaningful customer relations and by serving as a liaison between client needs and agency departments.

As an attentive, sociable, and sales-minded professional, you will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Alexa Santana Agency, a State Farm office in Rahway, NJ, seeks an Account Associate to support daily operations and customer success. You grow the agency through meaningful customer relations and by serving as a liaison between client needs and agency departments.

As an attentive, sociable, and sales-minded professional, you will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance.