Bilingual Installer Service & Parts Specialist

O'REILLYAUTO; Claremont (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

401(k) with employer contributions

Health insurance

Tuition educational assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts seeks an Installer Service Specialist to service professional customers at the installer counter, supervise the delivery team, and ensure accurate, timely order deliveries. Bilingual candidates are encouraged to apply and experience in automotive repairs is preferred.

The role involves working with Sales Specialists and Managers to deliver superior service, verifying billing accuracy, and supporting front and backroom operations.

Qualifications

• Strong mechanical background required or preferred.
• Excellent communication with customers and team members.
• Hands-on knowledge of automotive repairs is desirable.
• ASE certification is a plus.
• Fluency in multiple languages, especially Spanish, is highly desired.

Responsibilities

• Develop sales relationships with installers and professional customers.
• Process orders by phone and online, invoice, and coordinate delivery with the delivery team.
• Ensure delivery vehicles are serviced and maintained per standards.
• Verify all product, warranty parts, and cores are billed before checkout.
• Assist on front and retail counters and help with backroom duties as needed.
• Support labor claim processes and ensure efficient handling.

Skills

Mechanics knowledge

Communication skills

Automotive repairs

ASE certification

Bilingual Spanish

Job description

O’Reilly Auto Parts seeks an Installer Service Specialist to service professional customers at the installer counter, supervise the delivery team, and ensure accurate, timely order deliveries. Bilingual candidates are encouraged to apply and experience in automotive repairs is preferred.

The role involves working with Sales Specialists and Managers to deliver superior service, verifying billing accuracy, and supporting front and backroom operations.