Bilingual Inside Sales Rep - Automotive Parts

Transtar Aftermarket; San Leandro (CA); Hybrid; USD 57,000 - 66,000; Full time

Job summary

NexaMotion Group is seeking a bilingual Inside Sales Representative in San Leandro, CA. The role handles inbound and outbound calls, using cataloging and parts knowledge to grow sales and complete orders. Collaboration with Branch Manager and Outside Sales is essential to meet targets.

The ideal candidate has 3+ years in automotive aftermarket sales, strong customer service, and CRM experience. This is a full-time on-site position offering growth and team-oriented environment.

Qualifications

• Minimum 3 years’ experience in automotive aftermarket internal/counter sales preferred.
• High School Diploma, or equivalent work experience in role.
• Strong personal values that match those of NMG’s; including Integrity, Commitment, Humility, Respect, and Optimism.

Responsibilities

• Establish and maintain an installer book of business that meets and exceeds year-over-year sales targets.
• Negotiate prices, terms, and close deals with customers to secure sales.
• Maintain and utilize CRM sales data to identify category opportunities to grow customer base.
• Perform outbound calls / cold call prospective customers to generate sales.
• Generate revenue by soliciting and obtaining orders for various NMG products and services, understanding and interpreting technical requirements, providing technical information, and developing accounts for current and new customers.
• Answer inbound calls and assist customers in completing their parts order.
• Develop strong connections with both new and existing clients to understand their needs and foster loyalty.
• Utilize aftermarket parts cataloging and parts knowledge to assist with their customer’s needs and facilitate any necessary troubleshooting.
• Remind customers of communicated corporate promotional opportunities.
• Utilize outside vendor opportunities to help find a part that is not available internally.
• Provide consultation and expert advice to branch managers on any service-related issues.
• Recommend Transend Online Cataloging for customers that prefer online ordering.

Skills

Automotive aftermarket experience

Counter sales

CRM systems

Education

High School Diploma

Tools

Web-based order portals

POS order punch out platforms

Job description

NexaMotion Group is seeking a bilingual Inside Sales Representative in San Leandro, CA. The role handles inbound and outbound calls, using cataloging and parts knowledge to grow sales and complete orders. Collaboration with Branch Manager and Outside Sales is essential to meet targets.

The ideal candidate has 3+ years in automotive aftermarket sales, strong customer service, and CRM experience. This is a full-time on-site position offering growth and team-oriented environment.