Bilingual Inside Sales Pro - Fast-Paced Order Management

General Technologies, Inc.; Stafford (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

General Technologies, Inc. is seeking a bilingual Inside Sales Representative to manage key accounts and fulfill customer needs by processing orders and preparing correspondence. You will ensure customer satisfaction while working in a fast-paced team.

The role requires 2+ years in inside sales, strong phone presence, and proficiency in Excel with excellent written and verbal communication. Bilingual English and Spanish is required for daily interactions.

Qualifications

• 2+ years of experience in inside sales.
• Manufacturing industry experience is preferred but not required.
• Strong phone presence and experience.
• Proficient in Excel.
• Excellent verbal and written communication skills.
• Strong listening and presentation skills.

Responsibilities

• Assist every customer in a timely manner.
• Manage orders taken by phone, fax and email with accurate data entry.
• Process customer orders in a courteous, efficient and timely manner.
• Organize workflow to meet customer deadlines.
• Handle inbound and outbound calls professionally and clearly.
• Address customer questions, complaints and concerns promptly and resolve them.
• Understand and use pricing systems to quote customers.
• Review quotes and orders for accuracy.
• Confirm costs with vendors for special orders.

Skills

Inside sales

Bilingual EN/ES

Excel

Phone skills

Communication

Tools

Order management system

Job description

General Technologies, Inc. is seeking a bilingual Inside Sales Representative to manage key accounts and fulfill customer needs by processing orders and preparing correspondence. You will ensure customer satisfaction while working in a fast-paced team.

The role requires 2+ years in inside sales, strong phone presence, and proficiency in Excel with excellent written and verbal communication. Bilingual English and Spanish is required for daily interactions.