Bilingual Inside Sales & CSR (English/Spanish)

Driving Academy; Linden (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health Insurance Subsidy

Paid Holidays

PTO Program

401K

Tuition Reimbursement

Professional Sales Training & Development Opportunities

Sick Leave

Job summary

Driving Academy is hiring a Customer Service Representative in Linden, New Jersey. The representative will play a vital role in the sales process, directing customer experience and handling warm leads from start to finish.

Responsibilities include managing communications, setting sales appointments, and utilizing CRM software to maintain detailed reports. This position requires strong sales skills, fluency in English and Spanish, and at least 2 years of sales experience.

The role offers various benefits, including health insurance, PTO, and professional training opportunities.

Qualifications

• Minimum 2 years of sales experience, including inside sales & telecom sales.
• Fluency in English and Spanish required.

Responsibilities

• Represent the organization professionally and build customer rapport.
• Manage inbound/outbound calls and set sales appointments.
• Process payments and field customer questions and complaints.
• Utilize company CRM and maintain detailed sales activity reports.

Skills

Sales and negotiation skills

Communication skills

Analytical skills

Organizational skills

Proficiency in Microsoft Office Suite

Proficiency in CRM software

Education

High school diploma or equivalent

Bachelor’s degree in Marketing or Business (preferred)

Tools

Microsoft Office Suite

CRM software

Job description

Driving Academy is hiring a Customer Service Representative in Linden, New Jersey. The representative will play a vital role in the sales process, directing customer experience and handling warm leads from start to finish.

Responsibilities include managing communications, setting sales appointments, and utilizing CRM software to maintain detailed reports. This position requires strong sales skills, fluency in English and Spanish, and at least 2 years of sales experience.

The role offers various benefits, including health insurance, PTO, and professional training opportunities.