Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin Williams; Neenah (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Sherwin Williams in Neenah, WI is seeking a Full-Time Customer Service Specialist who will work at stores within a 15 mile radius of Store #723989, 1165 W Winneconne Ave, Ste A, Neenah, WI 54946. Starting pay is $19.00 per hour or based on relevant experience.

You will assist wholesale and retail customers, make product recommendations, respond to inquiries, and strive to maintain high product quality and visual standards while supporting the store's sales goals.

Responsibilities

• Assist customers and determine their needs, recommending Sherwin-Williams products.
• Resolve customer concerns promptly while helping achieve store sales goals.

Job description

The individual selected for this role will be expected to work at stores within a 15 mile radius of Store #723989, located at: 1165 W Winneconne Ave, Ste A, Neenah, WI 54946.

This is a Full-Time job

Starting Pay: $19.00/hr OR based on relevant experience

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.