Full-Time Paint & Customer Experience Specialist

Sherwin-Williams; Neenah (WI); On-site; USD 22,000 - 29,000; Full time

Job summary

Sherwin-Williams is hiring a Full-Time Customer Service Specialist to support stores within a 15-mile radius of Neenah, WI. The role focuses on helping customers, recommending products, and maintaining store standards.

Starting pay is $19.00 per hour, with possible adjustment based on experience. You will handle sales, deliveries, and product tinting, contributing to monthly and yearly sales targets while upholding accuracy and excellent service.

Qualifications

• Minimum age 18+
• Legal authorization to work in the U.S.
• Valid, unrestricted Driver’s License
• Lift up to 50 lbs frequently and up to 70 lbs occasionally
• Availability to work evenings and weekends
• Internal Sherwin-Williams employees: meets expectations rating and HR Cloud eLearning completed

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting products
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Load/unload delivery trucks
• Assist in making deliveries as needed
• Maintain in-stock and presentable condition in assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer Service

Sales

Communication

Bilingual

Education

High School Diploma or GED

Job description

Sherwin-Williams is hiring a Full-Time Customer Service Specialist to support stores within a 15-mile radius of Neenah, WI. The role focuses on helping customers, recommending products, and maintaining store standards.

Starting pay is $19.00 per hour, with possible adjustment based on experience. You will handle sales, deliveries, and product tinting, contributing to monthly and yearly sales targets while upholding accuracy and excellent service.