Bilingual Immigration Intake Specialist (Remote)

Rebecca Kitson Law; Albuquerque (NM); Remote; MXN 152,000 - 303,000; Part time

Job summary

Rebecca Kitson Law seeks a high-energy bilingual Intake Specialist (remote) to guide prospective immigration clients through early stages with warmth and clarity. The role emphasizes building rapport and coordinating intake + consultations while maintaining accuracy and professionalism.

Ideal candidates are bilingual in Spanish and English, comfortable with cloud-based tools, and able to work independently in a remote setting.

Qualifications

• Bilingual in Spanish and English with excellent communication skills.
• Experience in immigration intake or client screenings is preferred.
• Strong listening skills and ability to handle sensitive information.

Responsibilities

• Conduct detailed immigration screenings to help identify viable cases.
• Build rapport with compassion, active listening, and cultural humility.
• Screen accurately for information on family and humanitarian immigration options.
• Collect consultation fees and maintain organized consultation calendar events.
• Log intakes for legal assessment tracking and follow post-assessment procedures.
• Support the reception team to receive new leads and route calls appropriately.
• Maintain professional call etiquette at all times.

Skills

Bilingual: Spanish/English

Remote work ready

Phone/VoIP etiquette

Empathy & rapport

Attention to detail

Tools

Lawmatics

Monday.com

Microsoft Office

VoIP platforms

Job description

Rebecca Kitson Law seeks a high-energy bilingual Intake Specialist (remote) to guide prospective immigration clients through early stages with warmth and clarity. The role emphasizes building rapport and coordinating intake + consultations while maintaining accuracy and professionalism.

Ideal candidates are bilingual in Spanish and English, comfortable with cloud-based tools, and able to work independently in a remote setting.