Bilingual Housing Stability Navigator

Volunteers of America Colorado; Lakewood (CO); On-site; USD 51,000 - 53,000; Full time

Benefits offered by this job

Vacation Time

Paid Holidays

Pension Plan

Health, Dental, Vision

Job summary

Volunteers of America Colorado is seeking a Housing Case Manager to provide direct services and housing support in the VOAC Navigation Center in Lakewood, CO. The role emphasizes housing-focused, trauma-informed care and collaborative work with multidisciplinary teams.

Responsibilities include needs assessments, landlord mediation, data entry in HMIS/Service Point, and program development to promote shelter stability and housing success.

Qualifications

• Bachelor’s degree in human services, social work, or a closely related field.
• At minimum, one full year of working with people experiencing homelessness.
• Colorado driver’s license and state-mandated automobile insurance.
• Reliable and accessible vehicle to transport guests.
• Complete program credentialing process, including background checks within 30 days of hire.

Responsibilities

• Service Delivery: Conduct needs-based assessments, determine program eligibility, and provide individualized case management to support shelter stability and housing goals.
• Housing Support: Assist participants in securing and maintaining housing, including determining rental amounts, recruiting, and mediating with landlords, and connecting guests to income and public benefits.
• Community Engagement: Participate in outreach, collaborate with service providers and multidisciplinary teams, and attend relevant meetings and training.
• Documentation & Compliance: Maintain thorough records in multiple databases as required by funders and the organization.
• Program Development: May develop specialized services based on participant needs and apply best practices in service delivery.

Skills

Bilingual in Spanish

Communication skills

Organizational skills

Microsoft Office

Education

Bachelor’s degree in human services or related field

Tools

Service Point

HMIS

Microsoft Office Suite

Job description

Volunteers of America Colorado is seeking a Housing Case Manager to provide direct services and housing support in the VOAC Navigation Center in Lakewood, CO. The role emphasizes housing-focused, trauma-informed care and collaborative work with multidisciplinary teams.

Responsibilities include needs assessments, landlord mediation, data entry in HMIS/Service Point, and program development to promote shelter stability and housing success.