Bilingual Home Care QA Specialist - In-Home Visits

addus; Roswell (NM); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Company matched 401K

Continued Education

Bonus

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Ambercare/Addus HomeCare in Roswell, NM is seeking a Full Time QA Specialist to monitor quality of in-home care provided by Home Care Aides and evaluate care plans for adequacy.

The role includes conducting visits, documenting evaluations, ensuring compliance with Medicare/Medicaid/HIPAA, and maintaining confidentiality. Bilingual ability is required to communicate with clients and families. This position combines office coordination with field visits and offers benefits.

Qualifications

• Three years’ experience in senior services or related field.
• Bilingual in English/Spanish required.
• Excellent oral and written communication.

Responsibilities

• Monitors client’s condition and performance of duties by Home Care Aides
• Maintains all company and Department on Aging rules, regulations, and standards
• Conducts home visits to new clients to welcome and review the Welcome Packet
• Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
• Prepares and completes accurate evaluation reports and case notes as needed
• Maintains schedules to assure timely completion of all assigned home visits
• Attends weekly branch meetings
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Skills

Bilingual

Excellent communication

Interpersonal skills

Microsoft Office

Tools

MS Word

MS Excel

Outlook

Job description

Ambercare/Addus HomeCare in Roswell, NM is seeking a Full Time QA Specialist to monitor quality of in-home care provided by Home Care Aides and evaluate care plans for adequacy.

The role includes conducting visits, documenting evaluations, ensuring compliance with Medicare/Medicaid/HIPAA, and maintaining confidentiality. Bilingual ability is required to communicate with clients and families. This position combines office coordination with field visits and offers benefits.