Bilingual Home Care Coordinator

Four Seasons Healthcare Solutions; New York (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

Four Seasons Home Health Care is seeking a Bilingual Home Care Coordinator for our Brooklyn office. The role focuses on coordinating with home health aides to ensure timely, quality care and patient well-being.

The ideal candidate has 2+ years as a Homecare Staffing Coordinator, is fluent in Spanish or Creole, and proficient with HHA Exchange and basic computer tools. You will support patients and insurers while maintaining accurate records.

Qualifications

• Fluency in one or more languages (Spanish or Creole) required.
• Proficiency with HHA Exchange software and basic computer apps.
• 2+ years as a Homecare Staffing Coordinator or similar role.
• Strong communication and organizational skills.

Responsibilities

• Schedule and manage case coverage for home health aides; ensure adequate staffing.
• Use HHA Exchange to monitor missed visits, EVV, and address issues.
• Maintain accurate patient records and notes in the system.
• Respond to inquiries from patients, aides, and insurers with professional support.
• Assist patients in navigating care and communicating with insurers.
• Collaborate with team to cover staffing gaps and meet daily goals.
• Take ownership of assigned cases to prioritize patient well-being.

Skills

Bilingual communication

Verbal and written communication

Multitasking

Problem-solving

Education

High school diploma or equivalent

Tools

HHA Exchange

Job description

Here is a generated job description based on the provided job title and additional inputs:

Job Title:

Bilingual Home Care Coordinator

Location:

Brooklyn, New York

Company:

Four Seasons Home Health Care

Organization:

Four Seasons Home Health Care

Company Slogan:

Seasons change but our commitment to quality doesn't.

About Us:

Four Seasons Home Health Care is dedicated to providing comprehensive and coordinated home care to patients, with a focus on independence at home and preventing hospitalizations.

Job Summary:

We are seeking a caring and detail-oriented Bilingual Home Care Coordinator to join our team in Brooklyn. As a key member of our licensed home care service agency, you will be responsible for ensuring our patients receive timely and consistent care by coordinating with our home health aides.

Responsibilities:

• Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs
• Use HHA Exchange software to monitor missed visits, verify Electronic Visit Verification (EVV), and address any issues
• Maintain accurate records and notes for each patient in the system
• Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support
• Assist patients in navigating their care needs and facilitate communication with insurance providers
• Collaborate with team members to cover staffing gaps and ensure day-to-day operational goals are met
• Take ownership of assigned cases and ensure patient well-being is the top priority

Qualifications:

• High school diploma or equivalent
• 2+ years of experience as a Homecare Staffing Coordinator
• Proficiency with HHA Exchange software and other basic computer applications
• Strong verbal and written communication skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Excellent problem-solving skills and the ability to make quick decisions
• Fluency in one or more of the following languages is required: Spanish, or Creole
• Must be able to commute to the Brooklyn office location 11236

Salary:

$24- 26$ hourly

We Offer:

A dynamic and supportive work environment, competitive salary, and the opportunity to make a meaningful difference in the lives of our patients.