Bilingual Healthcare Front Desk Receptionist

Alliance Medical Center; Healdsburg (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Alliance Medical Center in California seeks a Full Time Bilingual Receptionist to be the first contact for patients, process payments, verify insurance, and assist with program enrollment. The role requires excellent customer service, Spanish bilinguals, and experience with EPIC EMR.

The onsite position involves scheduling, patient navigation, and handling multiple tasks in a fast-paced clinic environment to support community health needs.

Qualifications

• The position requires a high school Diploma or GED.
• Bilingual Spanish is required.
• Ability to multitask and provide information clearly.
• Proficient in basic computer tasks and MS Office.
• Experience with EPIC EMR preferred.

Responsibilities

• Check-in patients and process payments for co-pays and sliding fee programs.
• Verify patient IDs and insurance eligibility; collect copays as needed.
• Assist with enrollment in eligible programs; explain sliding fee program.
• Make reminder calls to patients; maintain EMR and patient charts in EPIC.
• Schedule appointments and serve as patient navigation resource.

Skills

Bilingual Spanish

Customer service

Multitasking

Detail oriented

Communication skills

Education

High school diploma or GED

Tools

EPIC EMR

MS Office

Job description

Alliance Medical Center in California seeks a Full Time Bilingual Receptionist to be the first contact for patients, process payments, verify insurance, and assist with program enrollment. The role requires excellent customer service, Spanish bilinguals, and experience with EPIC EMR.

The onsite position involves scheduling, patient navigation, and handling multiple tasks in a fast-paced clinic environment to support community health needs.