Bilingual Healthcare CSR - El Paso (Evening Shift)

Maximus; Sunland Park (NM); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Company-paid medical coverage

401(k) with company match

Paid Time Off

Job summary

Maximus is hiring a Bilingual Customer Service Representative (English/Spanish) for on-site work in El Paso, TX. The role offers hourly base pay of $16.91 with potential bonus up to $2,880 for eligible new hires. Evening shifts include a 10% differential, and comprehensive training is provided.

As a CSR, you will assist individuals navigating healthcare programs, support with online applications, and maintain HIPAA-compliant processes, with a competitive benefits package and growth opportunities.

Qualifications

• Fluent in English and Spanish as required for bilingual service.
• High School diploma or equivalent with 6 months of customer service experience.
• Must be able to work on-site in El Paso, TX and adhere to HIPAA rules.

Responsibilities

• Provide customer service for basic inquiries via multiple channels.
• Use computerized systems to track information and troubleshoot.
• Follow policies and standard operating procedures including privacy and HIPAA rules.

Skills

Bilingual Spanish (EN/ES)

Education

High School diploma or equivalent

Job description

Maximus is hiring a Bilingual Customer Service Representative (English/Spanish) for on-site work in El Paso, TX. The role offers hourly base pay of $16.91 with potential bonus up to $2,880 for eligible new hires. Evening shifts include a 10% differential, and comprehensive training is provided.

As a CSR, you will assist individuals navigating healthcare programs, support with online applications, and maintain HIPAA-compliant processes, with a competitive benefits package and growth opportunities.