Bilingual Health Insurance Resource Specialist

Rhode Island Parent Information Network; Warwick (RI); On-site; USD 40,000 - 50,000; Full time

Job summary

The Rhode Island Parent Information Network is seeking a Consumer Resource Specialist in Warwick. This role involves providing comprehensive support to families navigating health insurance regulations through a peer-to-peer model.

Key responsibilities include offering information, resources, and problem-solving support. Candidates should have advanced knowledge of health insurance systems, strong communication skills, and be fluent in English and Spanish.

The position offers a full-time role in a supportive office environment with potential community outreach.

Qualifications

• Ability to convey complex information in a clear manner.
• Personal experience navigating social and healthcare systems is desired.
• Experience working with diverse populations.

Responsibilities

• Provide telephone support regarding health insurance matters.
• Assist consumers in understanding dispute resolution options.
• Collaborate with staff to develop outreach plans.

Skills

Advanced knowledge of health insurance systems

Interpersonal skills

Excellent communication skills

Fluency in English and Spanish

Education

High school diploma/GED

Associates or bachelor's degree in Human Services or Education

Job description

The Rhode Island Parent Information Network is seeking a Consumer Resource Specialist in Warwick. This role involves providing comprehensive support to families navigating health insurance regulations through a peer-to-peer model.

Key responsibilities include offering information, resources, and problem-solving support. Candidates should have advanced knowledge of health insurance systems, strong communication skills, and be fluent in English and Spanish.

The position offers a full-time role in a supportive office environment with potential community outreach.