Bilingual Global Patient Care Coordinator

Penn Medicine; Berwyn (PA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Tuition assistance

Employee benefits

Job summary

Penn Medicine is seeking a Care Coordinator within Penn Signature Services (PSS). The role involves coordinating care for domestic and international patients, serving as a primary liaison among departments, and ensuring timely, HIPAA-compliant service delivery in both remote and on-site settings.

The candidate will handle intake, referrals, and scheduling while supporting 24/7 care coordination needs. This on-site full-time position at Penn Medicine Valley Forge requires strong communication,

Qualifications

• HS Diploma or GED required; 3+ years in a role with customer service.
• Bachelor's degree in Healthcare or International Studies preferred.
• Bilingual preferred.

Responsibilities

• Act as the primary liaison between patient and clinical/departments.
• Coordinate intake, referrals, and logistics for care.
• Schedule and coordinate care appointments and visits.
• Assist patients in navigating appointments and services.
• Maintain daily records and ensure HIPAA/privacy compliance.
• Prepare reports on patient referrals and service utilization.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Education

HS Diploma/GED

Bachelor's degree in Healthcare or International Studies

Tools

Salesforce

Job description

Penn Medicine is seeking a Care Coordinator within Penn Signature Services (PSS). The role involves coordinating care for domestic and international patients, serving as a primary liaison among departments, and ensuring timely, HIPAA-compliant service delivery in both remote and on-site settings.

The candidate will handle intake, referrals, and scheduling while supporting 24/7 care coordination needs. This on-site full-time position at Penn Medicine Valley Forge requires strong communication,