Bilingual General Manager Growth & Service Leader

Community Choice Financial Family of Brands; Las Vegas (NV); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

On-the-job training

Learning platform access

Cross-brand opportunities

Career advancement

Educational reimbursement

Medical insurance options

401(k) match

Life and AD&D insurance

Disability insurance

Employee assistance program

Discount marketplace

Paid time off

Casual dress code

Job summary

TitleMax in Las Vegas, NV is seeking a bilingual General Manager to lead daily store operations, drive revenue, and ensure top-tier customer service. You will coach a team, uphold compliance, manage scheduling, and partner with leadership to grow brand loyalty across our local market.

This role offers hands-on development, performance incentives, and a path to advanced opportunities within the TitleMax family.

Qualifications

• Bilingual ability in English and Spanish or other languages as required.

Responsibilities

• Manage overall store performance by meeting or exceeding Company standards.
• Coach, lead, and develop team members to grow new business and store revenue.
• Identify local marketing opportunities and participate in community events to drive growth.
• Process loan/pawn applications and assess risk within policy limits.
• Ensure adherence to quality standards, procedures, and laws; assist audits and compliance reviews.
• Supervise cash handling, losses, and security; manage opening/closing procedures and keyholder duties.
• Assist in hiring, scheduling, and staff development based on budget and store needs.
• Handle complex customer situations with professionalism and integrity.

Skills

Bilingual

Leadership

Coaching

Customer-service

Job description

TitleMax in Las Vegas, NV is seeking a bilingual General Manager to lead daily store operations, drive revenue, and ensure top-tier customer service. You will coach a team, uphold compliance, manage scheduling, and partner with leadership to grow brand loyalty across our local market.

This role offers hands-on development, performance incentives, and a path to advanced opportunities within the TitleMax family.