Bilingual General Liability Claims Assistant – Onsite

FrankCrum Staffing; Clearwater (FL); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

401(k) Retirement Plan

Paid time off

Education Benefit Program

PTO cash out

Disaster Relief Fund

Job summary

FrankCrum Staffing in Clearwater, FL is seeking a full-time on-site Bilingual General Liability Claims Assistant. You will support the GL claim team, promote client service, and assist with intake and documentation to aid claim resolution.

The role requires at least one year of clerical/administrative experience and fluency in English and Spanish. Competitive benefits are offered with this position.

Qualifications

• Minimum of one year of clerical and/or administrative experience.
• Must speak English and Spanish.

Responsibilities

• Review TPA systems for legal invoice payments and escalate non-payments.
• Receive calls requesting claim status and provide updates; escalate as needed.
• Perform claim intake for new General Liability claims via mail, email, or phone; provide Adjuster with policy and claim documents.
• Check policy system monthly for endorsements to add to claims.
• Respond to claims emails with claim numbers and adjuster information.
• Escalate issues to Claims Operations Supervisor or upper management.
• Handle mail distribution, redact policies, and support the team with document management.
• Compile reports and work across multiple systems and vendor sites.

Skills

Bilingual English/Spanish

Clerical experience

Education

High school diploma or equivalent

Tools

TPA/Legal bill review platforms

Job description

FrankCrum Staffing in Clearwater, FL is seeking a full-time on-site Bilingual General Liability Claims Assistant. You will support the GL claim team, promote client service, and assist with intake and documentation to aid claim resolution.

The role requires at least one year of clerical/administrative experience and fluency in English and Spanish. Competitive benefits are offered with this position.