Bilingual FVC Facilitator (Relief) – Supervised Visits

A Safe Place; Round Lake Beach (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

A Safe Place in Round Lake Beach, IL is seeking a Family Visitation Center Facilitator to supervise court-ordered visits and safe custody exchanges, ensuring safety, professionalism, and trauma-informed care.

This on-site, part-time on-call role requires bilingual English/Spanish candidates, strong communication, confidentiality, and the ability to stay calm under pressure while supporting children and families.

Qualifications

• Fluency in Spanish and English, both speaking and writing.
• 3–5 years working with children, families, or individuals affected by domestic violence.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Experience managing conflicts and using de-escalation techniques.
• Proficiency with Microsoft Office applications.
• Flexibility to work on-call shifts on a part-time basis.

Responsibilities

• Supervise parent–child visits and custody exchanges ordered by the court.
• Ensure compliance with visitation center policies and procedures.
• Conduct orientations for adults and children entering the program.
• Maintain accurate, timely documentation and case records.
• Intervene and redirect interactions to support safety and child well-being.
• Recognize potential safety concerns and apply conflict resolution techniques.
• Document critical incidents and safety-related concerns.
• Assist with maintaining visitation rooms, waiting areas, and program spaces.
• Organize supplies, sort donations, and clean/disinfect toys and equipment.
• Collaborate with colleagues to support shared goals.
• Participate in staff meetings, supervision, and professional development.
• Fulfill a 70% direct-service commitment.
• Assist with holiday shelter coverage and occasional outreach or client supply pickups.

Skills

Spanish and English fluency

Experience with children and families

Communication skills

Confidentiality handling

Conflict de-escalation

Microsoft Office

On-call flexibility

Education

Bachelor's degree in Social Work, Psychology, or related Human Services field

Tools

Microsoft Office

Job description

A Safe Place in Round Lake Beach, IL is seeking a Family Visitation Center Facilitator to supervise court-ordered visits and safe custody exchanges, ensuring safety, professionalism, and trauma-informed care.

This on-site, part-time on-call role requires bilingual English/Spanish candidates, strong communication, confidentiality, and the ability to stay calm under pressure while supporting children and families.