Bilingual FVC Facilitator (On-Call) — Supervised Visits

Safe Place; Round Lake Beach (IL); Hybride; USD 25 000 - 30 000; Temps partiel

Résumé du poste

Safe Place in Round Lake Beach, IL is seeking a Family Visitation Center Facilitator (Relief Staff) to supervise parent–child visits and custody exchanges, ensuring a safe, trauma‑informed environment for children and families.

The role requires bilingual Spanish/English communication, 3–5 years of relevant experience, confidentiality, de‑escalation skills, and MS Office proficiency. This is a part‑time, on‑call position with evenings and weekend availability.

Qualifications

• Bilingual Spanish and English required.
• 3–5 years of experience working with children and families affected by domestic violence.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Experience managing conflict and using de‑escalation techniques.
• Proficiency with Microsoft Office applications.
• The flexibility to work on‑call shifts on a part‑time basis.

Responsabilités

• Supervise parent–child visits and custody exchanges ordered by the court.
• Ensure compliance with Family Visitation Center policies and procedures.
• Conduct orientations for adults and children entering the program.
• Maintain accurate, timely documentation and case records.
• Intervene and redirect interactions when necessary to support safety and child well‑being.
• Recognize potential safety concerns and utilize conflict resolution and de‑escalation techniques.
• Document critical incidents and safety‑related concerns.
• Assist with maintaining visitation rooms, waiting areas, and program spaces.
• Organize supplies, sort donations, and clean/disinfect toys and equipment.
• Collaborate with colleagues across the agency to support shared goals.
• Participate in staff meetings, supervision, and professional development opportunities.
• Fulfill a 70% direct‑service commitment.
• Assist with holiday shelter coverage and occasional outreach, training, or client supply pickups as needed.

Connaissances

Bilingual in Spanish and English

Strong communication

Confidentiality

Conflict de-escalation

MS Office

On-call flexibility

Formation

Bachelor's degree in Social Work, Psychology, or related Human Services field

Outils

Microsoft Office

Description du poste

Safe Place in Round Lake Beach, IL is seeking a Family Visitation Center Facilitator (Relief Staff) to supervise parent–child visits and custody exchanges, ensuring a safe, trauma‑informed environment for children and families.

The role requires bilingual Spanish/English communication, 3–5 years of relevant experience, confidentiality, de‑escalation skills, and MS Office proficiency. This is a part‑time, on‑call position with evenings and weekend availability.