Bilingual Visitation Counselor — Help Families Reunite

Seneca-Family-of-Agencies; San Jose (CA); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision, chiropractic,

Mental health benefits

PTO and paid holidays

403b retirement plan

Employer-paid EAP

Debt-free scholarships

Job summary

Seneca Family of Agencies is seeking a Bilingual Visitation Counselor to support families on their journey toward reunification. You will supervise visits, document observations, and help caregivers build confidence and connections with their children.

Every interaction contributes to stronger families and better long-term outcomes. The role requires a Bachelor’s or equivalent experience, bilingual Spanish proficiency, a valid driver's license, and flexibility to work evenings and weekends.

Qualifications

• Education requirements include a Bachelor’s degree OR an Associate degree or equivalent with 1 year of relevant work experience OR a high school diploma/GED with 2 years of relevant work experience.
• Bilingual Spanish skill set and ability to pass a language proficiency exam.
• Flexible schedule with evenings and weekends as needed.
• At least 21 years of age, valid driver’s license, clean driving record, and insurability.
• TB test clearance, fingerprinting clearance, and any state/federal licensing or certification requirements.

Responsibilities

• Supervise visits between children and parents while ensuring safety and age-appropriate interaction.
• Prepare reports, assessments, goals, and case planning based on visit observations.
• Keep Child Welfare Worker informed of progress and challenges.
• Collaborate with Child Welfare Worker to develop enrichment programs for visits.
• Transport children and families as requested by Child Welfare Worker or Visitation Coordinator.
• Orient families to visitation center procedures prior to initial visits.
• Utilize crisis communication and de-escalation, including handling behavioral interventions when needed.
• Assist with special events and projects that enhance visitation center operations.

Skills

Bilingual Spanish proficiency

Education

Bachelor's degree

Associate degree or 1 year of applicable work experience

High school diploma / GED + 2 years of applicable work experience

Job description

Seneca Family of Agencies is seeking a Bilingual Visitation Counselor to support families on their journey toward reunification. You will supervise visits, document observations, and help caregivers build confidence and connections with their children.

Every interaction contributes to stronger families and better long-term outcomes. The role requires a Bachelor’s or equivalent experience, bilingual Spanish proficiency, a valid driver's license, and flexibility to work evenings and weekends.