Junction Road Branch: Full-Time Teller (Spanish-Bilingual Required)

UW Credit Union; Madison (WI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Caregiver leave

Parental leave

Volunteer time

Holidays

401k match

Job summary

UW Credit Union’s Junction Road Branch in Madison is hiring a Spanish-bilingual Full-Time Teller. You will handle teller transactions accurately and support members with a friendly, service-driven approach.

As a key member of the branch team, you’ll meet performance goals, promote UWCU products, and build lasting member relationships. The role requires a high school diploma and at least one year of customer service experience, plus comfort with cash handling.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Confidence with cash handling and transactions.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can jump in where needed.
• Ability to work in an autonomous environment.

Responsibilities

• Welcome and assist members at our Junction Road branch, representing UW Credit Union.
• Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Follow UW Credit Union's Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members' expectations.
• Work with your branch team to address member and branch needs.

Skills

Customer service

Cash handling

Bilingual Spanish

Interpersonal skills

Team player

Autonomous work

Education

High School Diploma or equivalent

Job description

Junction Road Branch: Full-Time Teller (Spanish-Bilingual Required)

Job ID: 2026-6176

Location: Madison, City

Category: Teller

FTE: 1

Schedule: Availability Monday-Friday 8:30am-6:15pm (& 8:00am on Wednesday for team updates) & 6 Saturdays per quarter 8:30am-1:30pm

Salary Grade: 5

Min Salary: USD $20.50/Hr.

UW Credit Union is growing and hiring a Bilingual Full-Time Teller to join our Junction Road branch.

Why This Job Is Right for You

Are you looking for a new opportunity to be yourself, make a difference and build your career? Do you enjoy creating meaningful connections? Is top-notch customer service where you shine?

As a Full-Time Teller, you are an essential part of our branch team. You will accurately handle teller transactions while recognizing opportunities to recommend UW Credit Union products and services that align with our members' financial goals. Through these interactions, you will build strong and trustworthy relationships with members at your branch.

If this sounds like a team and culture you want to join, we want to talk to you!

Responsibilities

What You'll Do

• Welcome and assist members at our Junction Road branch, representing UW Credit Union.
• Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Follow UW Credit Union's Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members' expectations.
• Work with your branch team to address member and branch needs.

Qualifications

What You'll Need to Succeed

• High School Diploma or equivalent
• 1 year of customer service experience
• Confidence with cash handling and transactions
• Demonstrates ability to work with customers of all ages and backgrounds
• Excellent interpersonal and professional skills
• Team player that can confidently jump in where and when you are needed
• Ability to work in an autonomous environment

Working at UW Credit Union

Why Work for UW Credit Union?

Join one of Wisconsin's premier financial institutions, a four-time recipient of Madison Magazine's Best Places to Work, and a two-time Milwaukee Journal Sentinel's Top Workplace to receive:

• 21.5+ days of annual paid time off
• 2 weeks paid caregiver leave
• 2.5 weeks paid new child parental leave
• 2 days paid volunteer time
• 11 paid holidays (includes your birthday!)
• 401k company match of up to 5%, plus approximately 4% discretionary match
• Variable bonus reward
• Competitive Medical, Dental and Vision plans, including domestic partner eligibility
• Employee Assistance Program
• And more!

All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization to include, but not limited to, sponsorship or support for H-1B, F-1 OPT, TN, or other visa category.