Bilingual Front Office Specialist - Pediatric Urgent Care

Little Spurs Pediatric Urgent Care; San Antonio (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Bilingual (English/Spanish)

Job summary

Little Spurs Pediatric Urgent Care is seeking a Bilingual Front Office Specialist for Potranco location in San Antonio, TX. You will be the first friendly face for families, handling check-in, insurance verification, and payments with accuracy.

This role requires strong communication, the ability to explain wait times clearly, and comfort working evenings and weekends. BLS certification is required, and authorized to work in the U.S. background checks are performed.

Qualifications

• High school diploma or equivalent.
• Enjoys working with children and families.
• Current American Heart Association BLS certification.
• Comfortable working evenings, weekends, and busy clinics.
• Authorized to work in the U.S. and able to pass a background check.

Responsibilities

• Be the calm, welcoming presence families meet first.
• Manage check-in, insurance verification, and payments without losing accuracy.
• Explain wait times and next steps clearly and respectfully.
• Juggle phones, walk-ins, and systems during busy shifts.
• Document thoroughly in the EMR and protect patient privacy.
• Work closely with clinical teams to keep patient flow moving.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Little Spurs Pediatric Urgent Care is seeking a Bilingual Front Office Specialist for Potranco location in San Antonio, TX. You will be the first friendly face for families, handling check-in, insurance verification, and payments with accuracy.

This role requires strong communication, the ability to explain wait times clearly, and comfort working evenings and weekends. BLS certification is required, and authorized to work in the U.S. background checks are performed.