Bilingual Front Office Specialist – Medical Concierge

MAXhealth; Naples (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k plan

Life insurance

Long-term disability

Paid holidays

PTO

Job summary

MaxHealth in Naples is seeking a full-time Front Office Representative to support patient check-in/check-out, collect co-pays, and schedule appointments. You will answer phones and deliver friendly, customer-focused service in a fast-paced medical office.

The ideal candidate is bilingual English/Spanish, detail-oriented, and able to multitask while maintaining confidentiality. Competitive wages and a benefits package including health coverage, 401k, life insurance, and PTO are offered.

Qualifications

• Greet patients warmly and manage check-in/check-out with confidentiality.
• Assist with forms and paperwork and appointment scheduling.
• Proficient with Word, Outlook; EMR/EHR experience preferred.

Responsibilities

• Greet patients on arrival with warmth and compassion.
• Schedule appointments and manage patient forms.
• Maintain confidentiality and handle payments and co-pays.

Skills

Interpersonal communication

Customer service

Bilingual English/Spanish

Multitasking

Tools

Word

Outlook

Facility software

EMR/EHR

Job description

MaxHealth in Naples is seeking a full-time Front Office Representative to support patient check-in/check-out, collect co-pays, and schedule appointments. You will answer phones and deliver friendly, customer-focused service in a fast-paced medical office.

The ideal candidate is bilingual English/Spanish, detail-oriented, and able to multitask while maintaining confidentiality. Competitive wages and a benefits package including health coverage, 401k, life insurance, and PTO are offered.