Medical Receptionist- Bilingual- Naples

MAXhealth; Naples (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k plan

Life insurance

Long-term disability

Paid holidays

PTO

Job summary

MaxHealth in Naples is seeking a full-time Front Office Representative to support patient check-in/check-out, collect co-pays, and schedule appointments. You will answer phones and deliver friendly, customer-focused service in a fast-paced medical office.

The ideal candidate is bilingual English/Spanish, detail-oriented, and able to multitask while maintaining confidentiality. Competitive wages and a benefits package including health coverage, 401k, life insurance, and PTO are offered.

Qualifications

• Greet patients warmly and manage check-in/check-out with confidentiality.
• Assist with forms and paperwork and appointment scheduling.
• Proficient with Word, Outlook; EMR/EHR experience preferred.

Responsibilities

• Greet patients on arrival with warmth and compassion.
• Schedule appointments and manage patient forms.
• Maintain confidentiality and handle payments and co-pays.

Skills

Interpersonal communication

Customer service

Bilingual English/Spanish

Multitasking

Tools

Word

Outlook

Facility software

EMR/EHR

Job description

MaxHealth in Naples is looking to hire a full-time Front Office Representative to assist with check-in and check-out functions, collecting co-payments, scheduling patients, answering phones, and provide excellent customer service overall. Have you been searching for a healthcare company that will value your contributions? You might just be perfect for this Front Office Representative position if you thrive in a fast-paced environment are compassionate, service-oriented and can multitask with ease!

This healthcare position earns a competitive wage, depending on experience. We provide fantastic benefits, including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off)!

Location- Vanderbilt Beach Rd, Naples

Must be bilingual English/Spanish to be considered for this position.

Starting Salary- $17.00 an hour.

Hours- Monday- Friday 8:00am-5:00pm

ABOUT MAXHEALTH

MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures-for our patients and our people.

Founded in 2015, MaxHealth is a leading primary care platform focused on delivering high-quality, integrated, value-based care to adults and senior patients throughout Florida. Today, we support more than 70,000 value-based care patients through a growing network of more than 55 owned clinics and 30 affiliated practices across central and southern Florida.

Our success is driven by our people.

MaxHealth is home to a diverse, multidisciplinary team of more than 700 employees-including primary care providers, specialists, clinical staff, and corporate professionals who are united by a shared purpose: to make healthcare simpler, more compassionate, and more human.

We are proud to offer a workplace that supports career growth, internal advancement, and work-life balance, with regular weekday office hours and a strong commitment to employee well-being.

At MaxHealth, team members are encouraged to grow their skills, pursue leadership opportunities, and build long-term careers in an environment where their contributions truly matter.

MaxHealth also partners with like-minded independent providers, leveraging our platform to expand access to high-quality care while preserving the personalized relationships that define great medicine.

Our values guide everything we do:

we are customer-centered, compassionate, results-driven, proactive, collaborative, and adaptable. These values shape not only how we care for patients, but how we support one another as colleagues.

Our mission is simple:

to deliver quality care, a simplified experience, and happiness-one patient, and one team member, at a time.

A DAY IN THE LIFE OF A FRONT OFFICE REPRESENTATIVE

As a Front Office Representative, you are directly involved in ensuring that we always deliver focused and empathetic patient care. You thrive in this patient-focused environment as you greet patients warmly upon arrival with compassion, schedule appointments, assist patients with any necessary forms or paperwork, and maintain confidentiality throughout daily tasks.

QUALIFICATIONS FOR A FRONT OFFICE REPRESENATIVE

• Strong interpersonal and communication skills and attention to detail.
• Knowledge of computer software programs including Word, Outlook, and Facility software systems required. EMR/EHR experience preferred.
• Knowledge of medical terminology is helpful

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