Bilingual Front Office Specialist - Dental Reception & Scheduling

Ideal Dental; Kissimmee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking an experienced Front Office Associate in Kissimmee, FL. You will be the first point of contact, delivering exceptional customer service while coordinating appointments, verifying insurance, and supporting the dental team.

The role emphasizes a welcoming demeanor, strong communication, and bilingual abilities to serve a diverse patient base in a growing practice that values patient-centered care.

Qualifications

• Must have experience working in a dental practice
• Strong English communication and interpersonal skills
• Bilingual proficiency required (e.g., English + Spanish)
• Ability to schedule, verify insurance, and coordinate front desk tasks

Responsibilities

• Welcome guests with a warm, friendly first impression
• Deliver outstanding customer service to ensure a positive experience
• Efficiently manage appointment confirmations and scheduling
• Coordinate financial discussions and payment arrangements
• Maintain a clean, organized front office environment
• Support the team with additional tasks as needed

Skills

Dental office experience

Bilingual

Customer service

Scheduling

Job description

Ideal Dental is seeking an experienced Front Office Associate in Kissimmee, FL. You will be the first point of contact, delivering exceptional customer service while coordinating appointments, verifying insurance, and supporting the dental team.

The role emphasizes a welcoming demeanor, strong communication, and bilingual abilities to serve a diverse patient base in a growing practice that values patient-centered care.