Bilingual Front Office Coordinator — Dental/Medical

D4C DENTAL BRANDS, INC.; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

D4C Dental Brands, Inc. invites applications for the position of Sedation Center Front Office Coordinator.

This role is the first point of contact for patients and families, managing front office operations, scheduling, registration, and financial arrangements to ensure an exceptional patient experience. The FOC communicates effectively with patients, providers, and staff, upholding the company’s mission to help children achieve a lifetime of great oral health.

Qualifications

• High School Diploma or equivalent required; Associates or Bachelor's degree preferred.
• Must be bilingual and fluent in Spanish.
• Minimum 2 years of experience in a dental, medical, or healthcare front office role (preferred).
• Experience with patient scheduling, insurance verification, and financial collections.
• Strong communication and customer service skills.

Responsibilities

• Greet and assist patients and families upon arrival at the Sedation Center.
• Handle patient registration, scheduling, check-in, and check-out processes.
• Verify insurance, collect payments, and explain financial responsibilities to families.
• Coordinate patient flow to ensure timely appointments and efficient provider schedules.
• Serve as a liaison between patients, providers, and clinical staff.
• Maintain accurate patient records and HIPAA compliance.
• Provide translation and support for Spanish-speaking patients and families as needed.
• Support office team by answering phones, responding to inquiries, and handling admin tasks.
• Assist with resolving patient concerns and escalate issues when appropriate.
• Contribute to a positive, welcoming, and professional office environment.

Skills

Bilingual English Spanish

Communication skills

Organizational skills

Multitasking

Conflict resolution

Education

High School Diploma

Associates or Bachelor's preferred

Spanish fluency required

Tools

Scheduling software

Insurance verification tools

Job description

D4C Dental Brands, Inc. invites applications for the position of Sedation Center Front Office Coordinator.

This role is the first point of contact for patients and families, managing front office operations, scheduling, registration, and financial arrangements to ensure an exceptional patient experience. The FOC communicates effectively with patients, providers, and staff, upholding the company’s mission to help children achieve a lifetime of great oral health.