Bilingual Front Office Coordinator — Dental Center

D4C Dental; Houston (TX); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

D4C Dental in Houston is seeking a Sedation Center Front Office Coordinator to be the first contact for patients and families, ensuring a smooth experience from check-in to checkout. The role supports scheduling, registration, and financial arrangements while coordinating with providers and staff.

Responsibilities include verifying insurance, collecting payments, and maintaining HIPAA-compliant records. Fluency in English and Spanish is required to assist Spanish-speaking patients and families

Qualifications

• Minimum 2 years in dental/medical front office.
• Experience with patient scheduling, registration, and financial collections.
• Proficient in English and Spanish for patient communication.

Responsabilités

• Greet and assist patients and families upon arrival.
• Handle patient registration, scheduling, check-in and check-out.
• Verify insurance, collect payments, and explain financial responsibilities.
• Coordinate patient flow to ensure timely appointments.
• Serve as liaison between patients, providers, and staff.
• Maintain accurate patient records in HIPAA-compliant manner.
• Provide translation support for Spanish-speaking patients.
• Answer phones and handle administrative tasks.
• Resolve patient concerns and escalate issues when needed.
• Maintain a positive, professional office environment.

Connaissances

Bilingual (Spanish/English)

Customer service

Front desk coordination

Healthcare terminology

Formation

High School Diploma or equivalent

Associate or Bachelor's degree preferred

Outils

Scheduling systems

Insurance verification

Description du poste

D4C Dental in Houston is seeking a Sedation Center Front Office Coordinator to be the first contact for patients and families, ensuring a smooth experience from check-in to checkout. The role supports scheduling, registration, and financial arrangements while coordinating with providers and staff.

Responsibilities include verifying insurance, collecting payments, and maintaining HIPAA-compliant records. Fluency in English and Spanish is required to assist Spanish-speaking patients and families