Bilingual Front Office Associate - Medical Office

PIH Health; Downey (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

PIH Health is seeking a Front Office Representative I in Downey, CA. You will perform front desk duties, greet patients, manage phone lines, schedule appointments, and support the Office Manager to keep daily operations running smoothly.

Ideal candidates have at least 1 year of medical front office experience, familiarity with charge entry and ICD-10-CPT coding, and strong typing (40 WPM). Proficiency in Microsoft Office and EHR systems is expected to ensure accurate data entry and patient

Qualifications

• High school diploma or equivalent required.
• At least 1 year of front office experience in a medical office.
• Experience with charge entry and ICD-10/CPT coding.
• Able to type at least 40 words per minute and manage phone calls.

Responsibilities

• Handle front office tasks to support efficient patient flow.
• Troubleshoot problems with Office Manager and maintain patient relationships.
• Utilize practice management and EHR systems to support daily operations.

Skills

Typing 40 wpm

Phone management

Organizational skills

Problem solving

Bilingual helpful

ICD-10/CPT coding knowledge

Front office duties

Charge entry experience

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic Health Record (EHR) systems

Charge entry systems

Job description

PIH Health is seeking a Front Office Representative I in Downey, CA. You will perform front desk duties, greet patients, manage phone lines, schedule appointments, and support the Office Manager to keep daily operations running smoothly.

Ideal candidates have at least 1 year of medical front office experience, familiarity with charge entry and ICD-10-CPT coding, and strong typing (40 WPM). Proficiency in Microsoft Office and EHR systems is expected to ensure accurate data entry and patient