Bilingual Front Office Administrator - Fort Pierce

Back to You Rehab, PLLC; Florida; Presencial; USD 23.000 - 26.000; Jornada completa

Descripción de la vacante

Back to You Chiropractic & Physical Therapy is seeking a friendly front desk receptionist to greet patients, answer calls, and schedule appointments in a bilingual English/Spanish environment. You will verify insurance, collect copays, and coordinate with therapists to keep the schedule flowing, while maintaining a welcoming, organized reception area.

Experience with scheduling software or EMR is a plus; a commitment to excellent patient service and teamwork is essential.

Formación

• Bilingual in English and Spanish, written and spoken.
• Friendly, patient, and great with people.
• Organized, dependable, and detail-oriented.
• Comfortable with computers, phones, and scheduling software.
• Team player who delivers great service.

Responsabilidades

• Greet and check in patients with a friendly, professional attitude.
• Answer phones, return calls, and schedule appointments.
• Verify insurance, collect copays, and keep patient information accurate.
• Coordinate with therapists to keep the schedule flowing.
• Assist Spanish-speaking patients with care, paperwork, and appointments.
• Maintain a clean, organized, welcoming front office.

Conocimientos

Bilingual English/Spanish

People skills

Highly organized

Tech savvy

Team player

Herramientas

Scheduling software

EMR / Practice management

Descripción del empleo

Are you a warm, organized people-person who loves helping others and keeping things running smoothly? Do you speak both English and Spanish fluently? At Back to You Chiropractic & Physical Therapy, our front office team sets the tone for every patient's experience. You'll be the first person our patients meet, and you'll help them feel welcome, cared for, and confident from their very first call. We are a PT-owned, clinician-led practice that prioritizes outcomes over volume, quality over quotas, and people over paperwork. Pay: USD 17 to 19 per hour

Responsibilities

• Greet and check in patients with a friendly, professional attitude — in English and Spanish
• Answer phones, return calls, and schedule appointments
• Verify insurance, collect copays, and keep patient information accurate
• Coordinate with our physical therapists and chiropractors to keep the schedule flowing
• Help Spanish-speaking patients understand their care, paperwork, and appointments
• Keep the front office clean, organized, and welcoming

Qualifications

• Fluent in both English and Spanish (required) — spoken and written
• Friendly, patient, and great with people
• Organized, dependable, and detail-oriented
• Comfortable with computers, phones, and scheduling software
• A team player who takes pride in great service

Preferred

• Front desk or reception experience in a medical, physical therapy, or chiropractic office
• Experience with insurance verification, including personal injury (PIP) cases
• Familiarity with EMR or practice management systems