Bilingual Front Desk Specialist (Spanish/English)

Smile Starters; Asheville (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

Retirement plan options

Job summary

Smile Starters, a pediatric-focused dental practice in Asheville, NC, seeks a bilingual Front Desk professional to support patient communication, scheduling, and administrative tasks. You will check-in patients, verify eligibility, and assist clinical teams with interpretation as needed, contributing to a friendly, efficient office environment.

The ideal candidate has at least 1 year of dental/medical office experience, strong computer skills, and a can-do attitude.

Qualifications

• Bilingual in Spanish and English required.

Responsibilities

• Greet and communicate with patients and families in a friendly, professional manner.
• Check in patients and update paperwork and electronic records.
• Answer incoming phone calls and respond to patient inquiries.
• Schedule new and follow-up appointments; confirm via phone, text, or email.
• Follow up with patients who missed appointments.
• Process insurance claims and verify eligibility.
• Interpret for clinical staff and patients as needed.
• Perform other duties to support the team.

Skills

Bilingual (Spanish/English)

Computer skills

Excellent communication

Friendly, professional demeanor

Dental/medical office experience

Willingness to learn

Education

Associate’s degree or higher

Tools

NCTracks

Job description

Smile Starters, a pediatric-focused dental practice in Asheville, NC, seeks a bilingual Front Desk professional to support patient communication, scheduling, and administrative tasks. You will check-in patients, verify eligibility, and assist clinical teams with interpretation as needed, contributing to a friendly, efficient office environment.

The ideal candidate has at least 1 year of dental/medical office experience, strong computer skills, and a can-do attitude.