Bilingual Dental Front Office Specialist

Excellence in Dentistry; Gurnee (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Quarterly Bonus Potential

Health Insurance

Vision Insurance

Life Insurance

9 Paid Holidays & PTO

FSA

HSA

Scrub Allowance

CE Allowance

Licensure/Certification Reimbursement

Job summary

Excellence in Dentistry is seeking a Business Assistant to support front office operations and enhance the patient experience. You will manage check-in/check-out, schedule appointments, and assist with insurance verification and patient billing in a fast-paced dental practice.

Ideal candidates are bilingual in Spanish, have 2 years of front office dental experience, and demonstrate strong communication and organizational skills.

Qualifications

• 2 yrs Dental front office experience - Required.
• Fluent in Spanish - Required.
• Knowledge of dental procedures, treatment plan presentation, and patient education.
• Dental insurance experience preferred.
• Knowledge of CDT codes.
• Strong communication, organization, and customer service skills.
• Ability to work effectively in a fast-paced, team-oriented environment.

Responsibilities

• Welcome patients and manage check-in and check-out
• Schedule, confirm, and coordinate patient appointments
• Answer phones and respond to patient questions
• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations
• Present treatment estimates and explain patient financial responsibilities
• Submit insurance claims and follow up on outstanding claims
• Collect payments, answer billing questions, and assist with financial arrangements
• Maintain accurate patient records while protecting confidential patient information
• Coordinate with clinical team members to support efficient daily operations
• Assist with appointment reminders and other front office administrative tasks
• Help create a welcoming and positive experience for every patient

Skills

Dental front office experience

Spanish fluency

Communication skills

Customer service

Organization

Job description

Excellence in Dentistry is seeking a Business Assistant to support front office operations and enhance the patient experience. You will manage check-in/check-out, schedule appointments, and assist with insurance verification and patient billing in a fast-paced dental practice.

Ideal candidates are bilingual in Spanish, have 2 years of front office dental experience, and demonstrate strong communication and organizational skills.