Bilingual Front Desk Specialist – Legal Office

Nigel Wright Consultancy Ltd (UK); Houston (TX); On-site; USD 49,000 - 60,000; Full time

Job summary

Harris County Public Defender's Office in Houston, TX is seeking a bilingual Receptionist to be the first point of contact for clients, visitors, attorneys, and staff. You will ensure high-quality customer service, manage front desk operations, and maintain professional communications in English and Spanish.

The ideal candidate is organized, client-focused, and capable of handling confidential information with discretion while supporting multiple teams in a fast-paced legal environment.

Qualifications

• Bilingual English and Spanish required for daily interactions.
• High school diploma or GED; associate degree preferred.
• Two years of receptionist/office support experience preferred.
• Familiarity with legal terminology a plus.
• Strong communication and organizational skills.

Responsibilities

• Answer and manage a multi-line phone system and direct calls.
• Greet clients, visitors, attorneys, and staff professionally.
• Maintain visitor logs, badges, mail, and deliveries.
• Handle confidential information with discretion and care.
• Coordinate office supplies and assist with daily operations.
• Communicate effectively with diverse clients in English and Spanish.
• Support attorneys and court personnel as needed.

Skills

Bilingual English/Spanish

Customer service

Written & verbal communication

Discretion / confidentiality

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Office

Outlook

Word

Excel

Teams

Job description

Harris County Public Defender's Office in Houston, TX is seeking a bilingual Receptionist to be the first point of contact for clients, visitors, attorneys, and staff. You will ensure high-quality customer service, manage front desk operations, and maintain professional communications in English and Spanish.

The ideal candidate is organized, client-focused, and capable of handling confidential information with discretion while supporting multiple teams in a fast-paced legal environment.