Bilingual Front Desk Specialist - Healthcare Clinic

Marin Community Clinics; San Rafael (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid holidays

Paid time off

Retirement plan

Job summary

Marin Community Clinics seeks a Front Office Receptionist to greet clients, manage registrations, and schedule appointments in a busy primary care setting. You will handle inquiries, maintain accurate records in the Practice Management System, and support nursing staff during busy periods.

Requires a minimum of two years in front-office reception, Spanish language proficiency, and a high school diploma or GED. Healthcare experience is preferred, and evening/weekend shifts may be required.

Qualifications

• Two years minimum Front Office Receptionist experience.
• Healthcare/clinic customer service environment preferred.
• Spanish language ability required.

Responsibilities

• Greet and register clients upon arrival and manage scheduling.
• Answer inquiries and provide clinic information to clients.
• Process appointments and cancellations per procedures.
• Enter demographic and billing data accurately in the Practice Management System.
• Handle patient payments and reconcile receipts.

Skills

Bilingual English/Spanish

Communication skills

MS Office/Outlook

Multitasking

Customer service

Education

High School Diploma or GED

Associate Degree in Business Admin or related

Customer service certifications (desirable)

Tools

EPIC

Job description

Marin Community Clinics seeks a Front Office Receptionist to greet clients, manage registrations, and schedule appointments in a busy primary care setting. You will handle inquiries, maintain accurate records in the Practice Management System, and support nursing staff during busy periods.

Requires a minimum of two years in front-office reception, Spanish language proficiency, and a high school diploma or GED. Healthcare experience is preferred, and evening/weekend shifts may be required.