Bilingual Front Desk Specialist

Sharp HealthCare; Chula Vista (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Sharp HealthCare is seeking a receptionist to support daily front-desk operations at our facilities in California. You will manage multi-line phones, assist patients and visitors, and provide essential clerical support while maintaining a warm, caring image for our organization.

In addition to greeting visitors, you will assist with visitation needs, escorts, wayfinding and basic patient support services. Bilingual English/Spanish is preferred to serve a diverse community.

Qualifications

• H.S. Diploma or Equivalent.
• Less Than 1 Year Experience in a business setting answering multiple line phone systems and performing general clerical duties or customer service position.
• Bilingual English/Spanish Preferred.

Responsibilities

• Mail processing: Opens, dates, sorts and distributes department mail.
• Performs general clerical duties: Filing, collating, stuffing envelopes and other clerical tasks as needed.
• Receptionist duties: Meets and greets all visitors; notifies appropriate party of arrival of visitor; assists patients, guests and employees as needed; conducts Patient Look-ups, provides escorts, wayfinding, wheelchair transports and equipment sanitizing as needed.
• Telephone support: Answers all incoming calls, screens, transfers and takes thorough messages; uses paging and intercom system as necessary.
• Typing skills: May be required to type forms, labels and envelopes.

Skills

Telephone handling

Bilingual English/Spanish

Customer service

Education

High School Diploma or equivalent

Job description

Sharp HealthCare is seeking a receptionist to support daily front-desk operations at our facilities in California. You will manage multi-line phones, assist patients and visitors, and provide essential clerical support while maintaining a warm, caring image for our organization.

In addition to greeting visitors, you will assist with visitation needs, escorts, wayfinding and basic patient support services. Bilingual English/Spanish is preferred to serve a diverse community.