Bilingual Front Desk: Spanish-Speaking Dental Receptionist

Dental Dreams, LLC; Philadelphia (Philadelphia County); On-site; USD 21,000 - 22,000; Full time

Job summary

Family Dental LLC is seeking a Bilingual Front Desk receptionist for the Port Richmond area. The role focuses on scheduling appointments, handling patient check-in, and verifying benefits, while delivering exceptional customer service.

Requirements include bilingual Spanish proficiency and previous customer service experience; Dentrix or Eaglesoft experience is preferred. Competitive benefits and a supportive team environment are offered.

Qualifications

• Bilingual Spanish required.
• Customer service experience required.
• Experience with Dentrix or Eaglesoft preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Bilingual - Spanish

Customer Service experience

Tools

Dentrix

Eaglesoft

Job description

Family Dental LLC is seeking a Bilingual Front Desk receptionist for the Port Richmond area. The role focuses on scheduling appointments, handling patient check-in, and verifying benefits, while delivering exceptional customer service.

Requirements include bilingual Spanish proficiency and previous customer service experience; Dentrix or Eaglesoft experience is preferred. Competitive benefits and a supportive team environment are offered.