Bilingual Front Desk (Port Richmond)

Dental Dreams, LLC; Philadelphia (Philadelphia County); On-site; USD 21,000 - 22,000; Full time

Job summary

Family Dental LLC is seeking a Bilingual Front Desk receptionist for the Port Richmond area. The role focuses on scheduling appointments, handling patient check-in, and verifying benefits, while delivering exceptional customer service.

Requirements include bilingual Spanish proficiency and previous customer service experience; Dentrix or Eaglesoft experience is preferred. Competitive benefits and a supportive team environment are offered.

Qualifications

• Bilingual Spanish required.
• Customer service experience required.
• Experience with Dentrix or Eaglesoft preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Bilingual - Spanish

Customer Service experience

Tools

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bilingual Front Desk (Port Richmond)

2 days ago Requisition ID: 8436

$15.00 To $16.00 Hourly

Family Dental LLC in Richmond, VA is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

Who Are We

Family Dental LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care.

Benefits

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO401K

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual - Spanish (required)
• Customer Service experience (required)
• Dentrix and/or Eaglesoft (preferred)

KOS Services Inc. / Family Dental LLC s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.