Bilingual Front Desk Receptionist

Prince George's County, Maryland; Hyattsville (MD); On-site; USD 32,000 - 46,000; Full time

Job summary

Prince George’s County Government seeks a bilingual Front Desk Receptionist (General Clerk 1G) in the Child Adult and Family Services Division, located in Hyattsville, MD. This LTGF position involves routine clerical tasks, data entry, and telephone reception under supervision.

Fluency in Spanish is preferred, with a high school diploma required. Experience with basic clerical duties and data processing is beneficial.

Qualifications

• High school diploma or GED required.
• Fluent Spanish preferred.

Responsibilities

• Makes data entries on a variety of records and related documents.
• Learns to code, key, enter, retrieve and update data in automated systems; may be required to perform routine typing assignments.
• Answers and records telephone inquiries including emergency calls and complaints and takes appropriate action.
• Greets and assists office visitors.
• Willingly and cooperatively performs tasks within the general occupational category.

Skills

Fluent Spanish

Education

High school diploma or GED

Job description

Nature and Variety of Work

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

This position is limited term grant funded (LTGF). Positions designated as limited-term grant-funded are temporary in nature and the employment period is contingent upon the grant's continued funding availability.

This position does offer benefits.

The Prince George’s County Department of Social Services is currently seeking qualified applicants to fill a Bilingual Front Desk Receptionist (General Clerk 1G) grade G06 position, in the Child Adult and Family Services Division.

About The Position

This is dually allocated entry level work involving a number of simple clerical processes which may include: alphabetizing, filing, tabulating, coding, sorting, telephone/reception duties, typing, processing routine records, and key entering and retrieving data. Work in this class can be learned readily by on-the-job training and is performed with in accordance established policies and procedures. Work assignments are usually routine and repetitive in nature and are performed under close supervision. Work performance is evaluated in terms of quantity, quality and accuracy. Incumbents may be required to work a rotating shift.

About The Agency

The Prince George’s County Department of Social Services (PGCDSS) is the primary human services provider in the county, operating as a local agency of the Maryland Department of Human Services. The Department provides opportunities for eligible residents to become independent, responsible, and stable members of the community through public benefit assistance programs. The Department also provides direct support for the safety, permanency, and well-being of children and vulnerable adults living in the county, investigating and addressing instances of suspected abuse or neglect. The work of PGCDSS is done in an effort to build stronger communities, one family at a time.

Examples of Work

• Makes data entries on a variety of records and related documents.
• Learns to code, key, enter, retrieve and update data in automated systems; may be required to perform routine typing assignments.
• Extracts, compiles and tabulates data from records to be used in generating routine periodic reports.
• Assists with the computation of charges for services and prepares expense distribution forms.
• Assists in maintaining files, correspondence, forms, receipts, and other material.
• Sorts and distributes computerized reports and other related material.
• Learns to process mail using automated electronic mail system.
• Maintains logs of incoming/outgoing mail, reports and related documents.
• Answers and records telephone inquiries including emergency calls and complaints and takes appropriate action.
• Greets and assists office visitors.
• Receives service requests and routes them to the appropriate official for response.
• Willingly and cooperatively performs tasks and duties which may not be specifically listed in the class specification or position description, but which are within the general occupational category and responsibility level typically associated with the employee's class of work.

Qualifications

Minimum Qualifications

• High school diploma or G.E.D. certificate.

Preferred Qualifications

• Ability communicate fluently in Spanish.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Information

Salary Range Transparency

The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates

September 6, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location

925 Brightseat Rd, Hyattsville, MD 20785

Conditions of Employment

Upon selection, the candidate must (where applicable):

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Eligibility to Work

Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

Internal Applicants

If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace